Peterborough Phone and Broadband Engineer
Telephone Engineer in Peterborough
At Francis telecoms we specialise in telephone and broadband fault finding and installations in Peterborough and the surrounding areas.
Are you looking to have a phone socket installed in your home in Peterborough or maybe you need someone to come and investigate disturbance on your phone line? We at Francis Telecoms have a wide range of knowledge and experience in fault finding, repairs and installation of phone sockets and extensionsin Peterborough and the surrounding areas. We are a small family run business and take pride in the high level of service that we offer to all of our customers no matter how big or small the job may be.
Telephone line faults can often occur out of the blue. You may hear a crackle on the line or possibly discover that you have no ring tone when you come to dial out. These faults can be caused by several things some of which may be your responsibility to fix others may lie with your phone provider.
Often your phone provider will carry out some very basic checks on you line, but if the fault cannot be rectified then they will advise you that you need an engineer to visit your property. They will charge you a fee for the engineers visit (even if they do not fix the problem) if the fault is found to be an issue within your property. By contacting us, Francis Telecoms Peterborough, we can run several tests and tell you exactly where the fault is and who is responsibly for fixing it. If it is a fault within the premises, then we will give you a quote for the work that is required.
All of our work is covered by a 12-month warranty for extra peace of mind. In the unlikely event that you experience any issues with the work we have carried out for you, we are happy to come out to rectify the problem for no charge.
Broadband Engineer in Peterborough
So many of us reply on our internet for use in our day to day lives. It may be that you work from home or that you use the internet for online banking, ordering grocery shopping or just playing games. Losing your internet connection can be a nightmare and have a knock-on effect on other tasks you need to complete. It may be that you haven’t lost connection, but that your speeds are so slow that web pages are constantly timing out or films you are trying to stream through services such as Netflix simply will not play continuously. All of these issues need to be rectified as quickly as possibly, but unfortunately you may find that your internet provider is not as quick at rectifying the issue as you would like.
Often your ISP (Internet service provider) will run some initial checks on the internet connection and if they cannot fix it will arrange for an engineer to come out. If the fault is being caused by something within your property such as faulty extension cable that you installed or interference from another device, then you will be charged a fee for the engineers visit. This can leave you out of pocket but still with an issue. We at Francis Telecoms will come and investigate any broadband faults you may have in your home in Peterborough thoroughly before we commence any work. We will tell you exactly what the issue is and what it needed to fix it. Our prices are very competitive, and all our work is guaranteed for 12 months.
Our Peterborough Broadband Engineer is not only available for fault finding but also to install Wi-Fi extenders (to give you a good signal throughout your home), supply and fit broadband faceplates, data points and installation of broadband services to out buildings.