Customer Reviews

Trusted by homeowners and businesses across the South East & Midlands

✓ 30+ Years Experience ✓ 1,000+ Faults Fixed ✓ 5-Star Rated on Google ✓ No Hidden Charges

What Our Customers Say

With over 30 years of hands-on experience, we pride ourselves on honest, reliable service. Don’t just take our word for it — here’s what our customers have to say.

Great engineer who found the problem in no time

Great engineer who found the problem in no time and sorted it quickly. Polite and clean, and I would recommend… Read more “Great engineer who found the problem in no time”

Dipesh - Leicester

Paul was fantastic

Paul was fantastic – came out on short notice, very professional fixed problem straight away. Reasonal rates and Covid 19… Read more “Paul was fantastic”

W Edwards

Proper advice with no hidden charges

Good all round service, punctual and no mess. Francis Telecoms gave proper advice with no hidden charges.

Tony Mawdsley - Wellingborough

We are extremely satisfied

We are extremely satisfied with the service given by Francis Telecoms who installed a new phone point for us. The… Read more “We are extremely satisfied”

Dominique Vouillemin

5 stars with no hesitation

Paul who is running the company ‘Francis Telephone Engineer’ came to our house on a Saturday to sort us out… Read more “5 stars with no hesitation”

Nelly - Hackney

I would definitely recommend his services

Paul was very helpful, he found the fault quickly and made necessary repairs. I would definitely recommend his services.

Suresh K - Hayes

I needed a new BT

I needed a new BT Smart hub 2 with wireless extender fitted which I had purchased online. Francis Telecoms did… Read more “I needed a new BT”

Stephen Locker

Best Broadband Engineer!

We called Francis Telephone Engineer when our Broadband went down and our Internet Service Provider couldn’t fix the problem. He… Read more “Best Broadband Engineer!”

Miss Reynolds, Northampton

Thank you so much, Paul!

Paul very promptly came to my elderly mother’s rescue and sorted out her telephone problems perfectly. Also, he went way… Read more “Thank you so much, Paul!”

Ann Shakespeare Hopkins

Paul arrived at my property

Paul arrived at my property to sort out my broad band after I had tried to move my PC to… Read more “Paul arrived at my property”

David Hitchings

I would highly recommend to anyone else

Francis Telecoms came to my house and sorted my telephone fault in no time at all. I would highly recommend… Read more “I would highly recommend to anyone else”

Kunle Adeboye - Kent

A pleasure to deal with.

A pleasure to deal with. Excellent communication responses. Very helpful and honest.

David Lee

I would gladly recommend him for his skill and kindness

It had been something of a nightmare. My cherished old telephone had suddenly stopped ringing and instead had developed a… Read more “I would gladly recommend him for his skill and kindness”

Mark Rees

Paul was excellent, on time

Paul was excellent, on time and job was done perfectly. I would use again.

adrian smith

Recently moved into a new

Recently moved into a new house and had wires everywhere that needed tidying up and was experiencing wifi issues. John… Read more “Recently moved into a new”

Alex Gaul

I’d just like to thank Francis Telecoms for a very efficient, tidy job

I’d just like to thank Francis Telecoms for a very efficient, tidy job. Even though the engineer was caught up… Read more “I’d just like to thank Francis Telecoms for a very efficient, tidy job”

Thames Valley Police

Absolutely brilliant job and we are really happy with the result

Wires everywhere….master socket in wrong place, Paul Francis has just left and sorted our home out perfectly. Absolutely brilliant job… Read more “Absolutely brilliant job and we are really happy with the result”

Karen Grinter

Excellent service, very quick response.

Excellent service, very quick response. Will definitely use again.

Mr C Cooper

Contacted Paul and had same

Contacted Paul and had same day engineer arrive at my property for a reconnection after underground phone line had been… Read more “Contacted Paul and had same”

Ray Blackwell

A professional and courteous service

A professional and courteous service with clear explanations and practical advice. Thank you

David Cosby

Paul did a great job.

Paul did a great job. I wanted to move the master socket and he spent time investigating a range of… Read more “Paul did a great job.”

Dawn Lewis

Would definitely recommend

Fixed fault as promised for the price quoted with no extras. Would definitely recommend. Very friendly.

Richard

 

★★★★★


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